Help and Delivery
SUNDAY OPENING 11 TILL 5.
BANK HOLIDAYS 11 TILL 5
Telephone: 01273 626 333
All mail order enquiries are at the number above:
Postal address for mail order is :
28a North Road, Brighton, East Sussex, BN1 1YB.
OVERSEAS POSTAGE COSTS:
PLACE THE ITEM IN THE SHOPPING BASKET AND THEN JUST GO TO CHECKOUT. FROM HERE YOU CAN SIMPLY SELECT THE DESTINATION COUNTRY WITHOUT ENTERING ANY OTHER INFORMATION TO SHOW YOU THE UPDATED SHIPPING COST.
Delivery and Returns.
We always carry stock – so we expect to be able to despatch ordered items within 48 hrs of receipt of order.
If your need is urgent, let us know and we will do our best to speed things along for you. However, given the number of colour/size combinations that we stock there will be times when we are simply sold out of particular items. Believe us when we say that we hate this as much as you do, but it happens. Out of stock items will generally be listed as such on line or we will e mail you to let you know – in either case we willalways give you the option of asking us to let you know when the item is back in stock.
Please note we will never charge you for items that we do not have ready to send to you.
The cost of delivery is based on weight. UK orders are either sent first class Royal mail or by 48 hr Parcelforce service depending on what is most cost effective. You can see how much the postage is by viewing your basket at any time.
Overseas orders are sent either Air mail or Air Parcel . If the cost is not shown then please e mail us for the postage cost.
Non mainland UK and Scottish Highlands may incur some extra delivery charges- we will contact you if this is the case.
Please note that the maximum delivery charge payable to a single address irrespective of the number of items in that order are as follows:
UK mainland (excluding Scottish highlands) £10.00
Belgium, Netherlands, Luxembourg £12.75
Germany and France £15.00
Spain and Italy £ 26.00
Austria and Switzerland £36.50
Rest of world please ask.
Rest assured, we want to keep the delivery charges low just as much as you do – we don’t make any profit from delivery.
If we need to do a split delivery we will never charge you more than if it was a single delivery and will let you know before any despatch.
We hope you will be happy with your purchase but if you want to return anything then we are happy to exchange or refund the original purchase price less the postage costs (unless the item is faulty – in which case we will give you back the postage cost).
All returns must be in “as new” condition and we suggest that you obtain “proof of posting”- available free from any Post office when returning any item.
If you would like to exchange any item we will send the replacement free of postage(UK only) once we have received the returned item.
For non UK orders we charge half postage for replacements.
Size Matters – it does really!
Nearly all of our clothing is slim fitting or very slim fitting – we want what you buy to fit you’ so it’s worth spending a few minuths reading the sizing guide. The sizing that we recommend in our guide will ensure a slim fit. If you want a little more room or you are not quite as slim as you used to be then it might be worth considering the next size up. It will help if you have a tape measure and all measurements should be without your clothes on. Remember you can always call us for advice.
All our measurments are in inches. If you are measuring in centimetres then divide by 2.64 to get inches.
Use the diagram to measure the relevant parts of your body.
These are cut on the small side. If your stomach is bigger than your chest then you might want to consider a larger size.
|Measured chest size||32/34||34/36||36/38||38/40||40/42||42/44||44/46|
Again these are very slim fit. We would suggest that if the measurement around your buttocks/hips is more than 4 inches bigger than your waist you should think about a size up from usual and use a belt or braces. The thigh size is also much smaller than regular trousers. All inside leg length is 32″.
|Measured waist size, inches||28||30||32||34||36||38||40|
|To fit max buttock||32||34||36||38||40||42||44|
|To fit max thigh||18||19||20||21||22||23||24|
As we have mentioned in the shirt descriptions, all our shirts do come up very small and fitted.
Here are the measurements in inches of all our shirts, using the diagram as a guide: