Delivery And Returns

Delivery and Returns.
All our listed items are held in stock in Brighton – so we expect to be able to despatch ordered items within 48 hrs of receipt of order.

If your need is urgent, let us know and we will do our best to speed things along for you.

On the very rare occasions when we are simply sold out of an item that you have paced an order for, we will always contact you to give the option of cancelling or accepting an alternative item- believe us when we say that we hate this as much as you do, but it happens.

Please note we will never charge you for items that we do not have ready to send to you.

The cost of delivery is based on weight. UK orders are either sent first class Royal mail or by 48 hr Parcelforce service depending on what is most cost effective. You can see how much the postage is by going to the checkout page.

Overseas orders are sent either Air mail or Air Parcel . If the cost is not shown, or your country is not listed then please e mail us for the postage cost.

Non mainland UK and Scottish Highlands may incur some extra delivery charges- we will contact you if this is the case.

Please note that the maximum delivery charge payable to a single address irrespective of the number of items in that order are as follows:

UK mainland (excluding Scottish highlands) £9.95
Overseas. £19.95

Please note that any overseas import duties/taxes and charges imposed by your own country are your own responsibility and we have no control over these.

Rest assured, we want to keep the delivery charges low just as much as you do – we don’t make any profit from delivery.

If we need to do a split delivery we will never charge you more than if it was a single delivery and will let you know before any despatch.

Click and Collect is of course always available free of charge from our Brighton shop, and we encourage you to visit us if possible- we like seeing our customers.

We hope you will be happy with your purchase but if you want to return anything then we are happy to exchange or refund the original purchase price less the postage costs (unless the item is faulty – in which case we will give you back the postage cost).

All returns must be in “as new” condition and we suggest that you obtain “proof of posting”- available free from any Post office when returning any item.

If you would like to exchange any item we will send the replacement free of postage (UK only) once we have received the returned item.

For non UK orders we charge half postage for replacements.


Last Updated 7/2/24

What our customers have to say


Everything I have bought from the shop online has been top-notch quality and the staff are always spot on with advice re sizing. I have had the pleasure of visiting the shop once and it is a great vibe and selection. I recently bought a Harrington and the buying process and delivery was easy and rapid. Top drawer experience all round and I am delighted with my purchase.

Ronnie Thompson

Outstanding!!!! I placed my online order after 4pm yesterday and it was delivered today. With "other" retailers any orders placed after 3pm often mean a two day wait at the earliest for delivery. But NOT Jump The Gun. Just exceptional and you now have a new customer!!! Thank you all so very, very much.

Andy C

My cousin and I decided to go for a day trip to Brighton where we were familiar with the shop name but had never visited the Brighton store. After a little searching around to find the street we arrived, and were not disappointed. The shop was presented in an engaging, and creative manner with a huge amount of classic nostalgia in the mix. The shop assistant was as friendly and informative as we could hope for and we will be heading back there very soon. Excellent experience.

Linton Bennett

Popped in on my birthday last Friday and got myself a pair of olive sta press trousers that look and fitted perfectly going up one size as recommended by Adam! A big thank you to Adam for his time and advice and also helping me order a work jacket with extra sleeve lengths so it will fit spot on! Just ordered another pair of sta press this time in brown as I now know my sizing and found the website easy to use. Will be down again in the summer to my favourite mod shop!

Paul Rutter

Called into the shop last week with the intent of putting together suitable outfits for my Son and myself for Goodwood at the weekend. Superb service from Laurie which resulted in me accepting his advice and buying a suit, a tie and a shirt in colours I wouldn’t perhaps otherwise have chosen. Very pleased with the items and the overall experience. I won’t hesitate to recommend you and will consider further purchases myself in future. Thanks very much really enjoyed it.

Nigel Arnold

From my initial phone call to the shop, and subsequent email exchange with Adam, to the actual visit to the store and suit fitting with Peter, the whole retail experience was a complete joy. The team at JTG provided a very knowledgeable, professional and fun service - fully recommend these guys.